FAQ

Orders

How do I place an order?
Add items to your cart, choose your size and color, and check out. You'll get a confirmation once it's placed.

Can I cancel or change my order?
You can cancel or edit your order within 30 minutes of placing it — after that it's already in production and can't be changed. Message us right away at [email address] or [WhatsApp number] if you need to cancel.

How do I know my order was confirmed?
You'll get an email confirming your order, plus a WhatsApp message confirming it too.

What payment methods do you accept?
We accept Cash on Delivery (COD), Instapay, and bank transfer.

Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery.

How do I track my order?
You'll receive a WhatsApp message with your tracking information.

Sizing

How do I pick my size?
Check the Size Guide on each product page — every product has its own size chart to help you find the right fit. Our pieces are true to size.

Shipping

How long does delivery take?
Delivery takes between 24 and 48 hours from when your order is confirmed.

Returns & Exchanges

Can I return or exchange an item?
Yes — items can be returned or exchanged within 48 hours of delivery, as long as they're unworn, unwashed, and still have tags on.

How do I start a return or exchange?
Message us at [email address] with your order number and we'll walk you through it.

What if I receive a damaged or wrong item?
Contact us via email or Instagram and we'll get you the right order.

Support

How do I contact you?
You can reach us via email at [email address — to be added].